Partnering with Kiteleon: Seamless Mediation for Your Clients

The Kiteleon Advantage

Settle client disputes in 2-4 weeks for a fixed fee, with an 85% success rate. Save your clients time, money, and stress while keeping you fully in control.

Our Streamlined 4-Step Process

1
Case Triage
Initial assessment and conflict check (24-48 hours)
2
Preparation
Structured prep sessions with all parties (1 week)
3
Mediation
Facilitated joint session (typically 1 day)
4
Agreement
Documentation and follow-up (2-3 days)
🛡️ Complete Risk Protection

If no agreement is reached, your client returns to you with their legal position fully preserved. The entire process is confidential and without prejudice—no risk to your client's case or your professional relationship.

Summary

Kiteleon Mediation Services provides professional, compassionate, and experienced dispute resolution for commercial organizations and individuals, and we welcome those with legal representation. Our mediators are fully certified, insured, and approved experts with extensive experience, varied backgrounds, and specialized expertise in Civil & Commercial, Workplace & Employment, and Probate matters. 

We offer a streamlined, simple, and predictable process, with most sessions held conveniently online via Zoom to reduce stress and delays for all parties. 

To encourage partnerships with legal professionals and ensure our services are widely accessible, we offer several financial incentives. This includes a £50 per party per mediation discount for organizations that use our services regularly, which is fully disclosed to maintain impartiality. We also provide financial assistance programs such as income-based hardship and military discounts.

Our goal is to make effective and constructive dispute resolution a viable option for a wider range of clients. We invite you to book a free courtesy consultation to learn more about how we can support your practice.

Detailed information

At Kiteleon Mediation Services, we are dedicated to transforming how disputes are resolved across the UK by offering a professional, compassionate, and experienced alternative to traditional litigation. We understand the complexities legal professionals navigate and are committed to making the mediation process as easy and cooperative as possible for you and your clients.
 
Our vision is for mediation to become the definitive first choice for dispute resolution across the UK, fostering collaborative problem-solving and reducing reliance on litigation. Our mission is to deliver accessible, high-quality, cost-effective mediation services, empowering individuals and organizations to resolve disputes constructively outside of litigation.
 

Why Partner with Kiteleon Mediation Services?

 
We offer distinct advantages that benefit both your firm and your clients:
  • Expert Panel and Specialized Knowledge: Access our approved expert panel of mediators, each bringing specialized experience and knowledge to guide resolutions. Our mediators include professionals with extensive legal backgrounds (Meet our panel here).
  • Streamlined and Efficient Process: We offer a refreshingly simple, clear, and predictable approach to mediation, minimizing delays and stress. Most sessions are held online via Zoom for ease and simplicity. Our process is designed to efficiently guide parties to resolution, often in just a few sessions.
  • Cost-Effective Alternative to Litigation: Mediation is typically much faster and cheaper than litigation, saving clients time, money, and emotional energy. Cases that might take months in court can often be resolved in a single mediation session.
  • Comprehensive Confidentiality: Your clients’ privacy is paramount. We guarantee absolute discretion and a safe, private space for every confidential discussion. This makes mediation suitable for situations where parties do not wish for their affairs to be made public.
  • Collaborative and Mutually Agreed Outcomes: Unlike court proceedings where decisions are imposed, our mediators guide discussions to help parties craft their own fair and mutually acceptable agreements. This collaborative approach leads to lasting solutions that everyone supports and empowers clients to control the outcome.
  • Broad Range of Mediation Services: We provide neutral ground for a wide array of disputes your clients may face, including:
    • Civil & Commercial Matters: From property to partnership disputes, business conflicts, contract disputes, and personal injury claims.
    • Workplace and Employment: Resolving conflicts, team disputes, and HR issues efficiently and discreetly.
    • Probate, Wills, and Trusts: Navigating sensitive disputes concerning wills, trusts, and inheritance with empathy and legal expertise. This includes challenges to will validity, executor mismanagement, claims for financial provision, and sibling rivalry.

Our Collaborative Process for Legal Professionals

We are structured to integrate seamlessly with your practice:

  1. Courtesy Consultation: We encourage legal professionals to book a courtesy consultation to discuss your clients’ cases and determine if mediation is the right path.
  2. Initial Separate Discussions: Our process begins with a free, confidential conversation with each party to understand their perspective. This “deep dive” phase helps us gather necessary background information and prepare for joint sessions.
  3. Joint Mediation Sessions: We facilitate calm, structured, and impartial dialogues in one or more joint sessions, typically 3-4 hours each. We always mediate in pairs, providing comprehensive support.
  4. Agreement Finalization: Upon resolution, we professionally draft a comprehensive agreement for secure e-signature, outlining the agreed terms.
  5. Transparent Documentation: We use standard forms such as “Acknowledgement of Mediation Procedure and Terms,” “Observer/Adviser Agreement,” “Intake forms (Civil/Commercial, Workplace/Employment, Probate),” and a “Memorandum of Understanding Template” to ensure clarity and structure. We do not require extensive paperwork; often a 1-2 paragraph summary suffices.
  6. Comprehensive Support: Our services include preliminary consultations, ongoing communication, administrative documentation, and follow-up assistance to ensure all parties execute necessary agreements.

Special Benefits and How to Connect

Kiteleon Mediation Services is committed to accessibility and value for money:

  • Regular User Discount: We offer a £50 per party per mediation discount to organizations who use us regularly. This discount is applied to all parties in a mediation and our impartiality is fully disclosed as mediation is convened.
  • Introductory Offers: As part of our introduction in the UK, we are offering courtesy or significantly discounted mediation sessions for legal and other professionals to showcase our expertise.
  • Financial Assistance: We offer an income-based hardship program and a military discount for individuals who may need financial assistance. Active military personnel receive a 30% discount on all mediation services.
  • AI Assistant: Your clients can also interact with Lizzie, our 24/7 AI Assistant, for instant information about the mediation process, fees, and next steps.
 

We invite you to reach out and schedule a conversation with us to learn more about how Kiteleon can become your partner in effective dispute resolution, supporting your work and directly benefiting your clients. Contact us today to discuss how we can work together:

 

We look forward to hearing from you.

Don’t let financial concerns prevent you from seeking the support you need during this important transition.

Income-Based Hardship Discount We understand that financial circumstances can create additional stress during divorce. Our income-based hardship program provides discounts for individuals who may need financial assistance. The discount amount is determined based on household income and other relevant financial factors.

Military Discount We’re proud to support our service members by offering a 30% discount on all mediation services to active military personnel. This discount reflects our commitment to those who serve our country and recognizes the unique challenges military families face during divorce proceedings.

To Apply for a Discount: Contact our office to discuss your situation and receive information about the application process. We’ll work with you to determine your eligibility and ensure you have access to the mediation services you need. All inquiries about fee assistance are handled confidentially and with respect.

Remember, investing in mediation often proves more cost-effective than traditional litigation, while providing better outcomes for both parties. 

Don’t let financial concerns prevent you from seeking the support you need during this important transition.

Income-Based Hardship Discount We understand that financial circumstances can create additional stress during divorce. Our income-based hardship program provides discounts for individuals who may need financial assistance. The discount amount is determined based on household income and other relevant financial factors.

Military Discount We’re proud to support our service members by offering a 30% discount on all mediation services to active military personnel. This discount reflects our commitment to those who serve our country and recognizes the unique challenges military families face during divorce proceedings.

To Apply for a Discount: Contact our office to discuss your situation and receive information about the application process. We’ll work with you to determine your eligibility and ensure you have access to the mediation services you need. All inquiries about fee assistance are handled confidentially and with respect.

Remember, investing in mediation often proves more cost-effective than traditional litigation, while providing better outcomes for both parties.